Castle Transfers

FAQs

FREQUENTLY ASKED QUESTIONS
We’ve got answers to the most common questions about our Paris and Disneyland transfer services.
At Castle Transfers, we want your journey to be as smooth and worry-free as possible. Below you’ll find answers to the most frequently asked questions from our travelers — covering booking, payment, airport pickups, and more. If you can’t find what you’re looking for, feel free to contact our team anytime — we’re available 24/7 to assist you.
How do I book a transfer with Castle Transfers?

You can easily book online through our website. Simply select your pickup location, destination, trip type (one way or round), number of passengers, and preferred vehicle. No prepayment is required—pay after your ride.

Do you provide child seats?

Yes, we offer complimentary baby seats and booster seats to ensure safe and comfortable travel for families with young children.

What happens if my flight is delayed?

No need to worry! Our drivers track flight arrivals in real-time and will wait for you at no extra cost if your flight is delayed.

Are your prices fixed?

Yes, all our prices are fixed and confirmed at the time of booking. You won’t face extra charges for traffic delays or waiting time due to flight delays.

Can I book a last-minute transfer?

Yes, we operate 24/7 and accept last-minute bookings depending on availability. It’s always best to book in advance, but we’ll do our best to accommodate you.

Do your drivers speak English?

Yes, our drivers are multilingual and fluent in both English and French, ensuring smooth communication during your journey.

What types of vehicles do you offer?

We provide a range of luxury cars and vans, all well-maintained, air-conditioned, and cleaned before every ride to ensure maximum comfort.

Do you only provide transfers to Disneyland Paris?

No. While Disneyland Paris is our specialty, we also offer transfers to all major Paris airports, hotels, and tourist destinations such as the Palace of Versailles and Mont Saint-Michel.

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